At Pak Glory Store, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your product or experience, we are here to help.

Refund Eligibility

To be eligible for a refund, your product must meet the following conditions:

  • The item must be unused, unopened, and in the same condition as when you received it.
  • The item must be in its original packaging.
  • Refund requests must be made within 3 days of receiving your order.

Non-Refundable Items

Certain products are non-refundable, including:

  • Perishable items or products that are opened or used (such as cosmetics, health products, and baby items).
  • Items on sale or promotional offers.

How to Request a Refund

To initiate a refund request, please contact us at https://pakglory.store/ with your order details (order number, product name, and reason for refund). We will process your request and let you know the next steps.

Refund Processing

Once your refund request is approved, the refund will be processed within 7-10 business days. The refund will be made using the same payment method used for the purchase. Please note that any shipping or delivery charges are non-refundable.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at https://pakglory.store/. We will arrange for a return, replacement, or refund, depending on your preference and the product condition.

Exchange Option

If you would like to exchange your product for another item, you can do so within 3 days of receiving your order. Please contact our customer service to arrange the exchange.